Unified Search, AI & Bots in the Microsoft Cloud
Unlock Productivity with Intelligent Search, Automation and AI
Modern businesses thrive on information—but hunting for it wastes time. At HappyWired, we help you harness Microsoft’s intelligent search, AI, and chatbot capabilities across Microsoft 365, Azure, and Dynamics 365. The result? Faster answers, smarter automation, and teams that can focus on what matters.
Unified Search and Enhanced Discovery
Microsoft Search delivers a consistent, intelligent experience across Outlook, SharePoint, Teams, and OneDrive. Whether you’re searching for documents, conversations, or people, you get fast, relevant results—right when you need them.
Dynamics 365 takes that further, making customer data, support tickets, and leads instantly accessible across your CRM and ERP platforms. No more silos. No more duplication. Just smarter, connected decision-making.
AI-Driven Insights and Automation
Microsoft 365 Copilot and Viva Insights bring real-time intelligence into the flow of work. From summarising Teams meetings to surfacing trends in your inbox, AI becomes a second brain—accelerating productivity and reducing noise.
With Power BI, you visualise insights in minutes. With Azure Cognitive Services, you build powerful capabilities like document translation, content moderation, and speech analysis—no AI PhD required.
Conversational Bots That Work Harder
Power Virtual Agents let anyone build smart, responsive bots without writing code. Handle FAQs, automate support tickets, and embed bots directly in Microsoft Teams or on your intranet.
Need more flexibility? Azure Bot Service and the Bot Framework give developers complete control. Combine with Azure AI to create human-like bots that integrate across Microsoft 365, websites, and customer portals.
Why You Should Be Thinking Search
Integrated search, AI, and chatbot services across Microsoft 365, Dynamics 365, and Azure—delivered through tools like Microsoft Search, Power Virtual Agents, Azure AI, and Copilot Studio.
Eliminate information silos, reduce repetitive tasks, and enhance user productivity with intelligent, proactive tools that work in the background—and across platforms.
Teams work smarter, not harder. Whether it’s surfacing insights, resolving tickets, or drafting content, your people spend more time creating value—and less time digging for data.
Copilot Studio: Design AI Experiences That Fit Your Business
What you can do:
Engineer Custom Prompts
Shape how Copilot responds to real-world scenarios like RFPs, forecasts, or internal policies.
Integrate Knowledge Bases
Feed Copilot with the latest company playbooks, documents, and internal content for grounded responses.
Design Role-Based Experiences
Let sales teams see pipeline insights while HR focuses on onboarding journeys. One Copilot—tailored by role.
Test and Deploy with Confidence
Preview responses, iterate on prompt logic, and roll out features in stages. No surprises, just results.
Real-World Use Cases
Customer Service
Sales Intelligence
Document Discovery
Why This Matters Now
AI is only as good as the data and structure behind it. Our unified approach ensures your content is discoverable, secure, and context-rich—fuel for search, bots, and Copilot success.
With Microsoft’s tools and HappyWired’s expertise, your organisation can move from reactive searching to proactive insight—and from static FAQs to intelligent, conversational support.
Ready to Talk AI, Search or Bots?
Whether you’re exploring what Copilot can do, or want to unify fragmented knowledge silos—we can help
Ready to Talk AI, Search or Bots?
Phone
+44 (0)1246 901755