What is business process automation?

Business process automation (BPA) uses digital tools like Microsoft Power Automate and Azure Logic Apps to automate tasks, workflows, and approvals - reducing manual effort and improving efficiency.

Which Microsoft tools does HappyWired use for automation?

HappyWired uses Power Automate, Azure Logic Apps, Robotic Process Automation (RPA), Azure Functions, and AI-driven document automation to streamline operations.

Can automation work with our legacy systems?

Yes, with Robotic Process Automation (RPA), HappyWired can integrate with legacy systems that lack modern APIs - allowing you to automate without replacing existing software.

What are the benefits of automating business processes?

Automation reduces manual work, increases accuracy, speeds up operations, improves visibility, and frees up teams to focus on higher-value tasks.

How does HappyWired ensure automation aligns with business goals?

HappyWired’s consulting-first approach maps current workflows, identifies automation opportunities, and ensures each solution delivers measurable value aligned to business priorities.

Business Process Automation Services

Automate Workflows, Streamline Operations, and Accelerate Business Outcomes

At HappyWired, our Business Process Automation (BPA) services help organisations automate workflows, digitise manual tasks, and streamline operations using the Microsoft Cloud. We go beyond simple task automation, designing intelligent, scalable solutions that deliver measurable value.

Whether you’re using Microsoft Power Automate, Azure Logic Apps, or AI-powered document automation, we turn your process pain points into productivity wins. Every automation flow we build is grounded in real-world need, not just technical potential.

Why Automate Business Processes with HappyWired?

Digitise manual workflows and streamline multistep approvals
Automate repetitive tasks across systems using Microsoft Power Automate
Eliminate rekeying and reduce human error with structured, guided workflows
Connect legacy apps with modern systems through robotic process automation (RPA)
Apply AI to automate invoice processing, document handling, and email triage
Reuse automation components across departments and functions for scale

If your process involves Outlook, Excel, and hope - you’re overdue for automation

Our Workflow Automation Tools

We use a wide range of Microsoft tools to deliver tailored business process automation, from low-code solutions in Power Platform to scalable, code-first builds using Azure services.

Microsoft Power Automate – Streamline Everyday Ops

Enables users to build flows that handle reminders, approvals, and updates
Reduces reliance on IT and empowers business teams to drive improvement
Increases consistency, speed, and visibility across daily operations

Robotic Process Automation (RPA) – Legacy Without Limits

Emulates human activity in systems without APIs or connectors
Extends automation to legacy systems without needing a full rebuild
Unlocks quick wins while preserving existing investments

AI-Driven Document Automation – Inbox to Action, Instantly

Extracts data from invoices, emails, and forms using Microsoft AI tools
Automates classification, routing, and task creation
Replaces inbox admin with structured, intelligent workflows

Azure Logic Apps – Enterprise-Grade Integration at Scale

Connects cloud and on-premise apps using hundreds of prebuilt connectors
Enables automated workflows between departments and platforms
Scales easily with built-in governance and resilience

Azure Functions – Lightweight Logic, Heavy Impact

Runs background tasks and processing without needing dedicated infrastructure
Keeps front-end apps responsive by offloading heavy lifting
Delivers reusable, modular automation logic for enterprise-grade solutions

Business Process Flows – Clarity from Start to Finish

Guides users through stage-based processes in Model-Driven Power Apps
Provides real-time visibility into where every task or case sits
Drives process standardisation without rigidity

How This Links Back to Business Consulting

All of our automation work is grounded in our consulting-first approach. Through ourBusiness Consulting services, we help organisations:

Define strategic priorities and measurable outcomes

Map current processes, risks, and automation opportunities

Create a roadmap from “as-is” to “to-be” - and deliver it with the right tools

Great processes should run themselves - with just a bit of help from us

Automation isn’t the first step. It’s the execution layer of great consulting. It’s how we turn strategic conversations into working solutions that reduce cost, improve consistency, and scale with your business.