Business Process Automation Services

Automate Workflows, Streamline Operations, and Accelerate Business Outcomes

At HappyWired, our Business Process Automation (BPA) services help organisations automate workflows, digitise manual tasks, and streamline operations using the Microsoft Cloud. We go beyond simple task automation, designing intelligent, scalable solutions that deliver measurable value.


Whether you’re using Microsoft Power Automate, Azure Logic Apps, or AI-powered document automation, we turn your process pain points into productivity wins. Every automation flow we build is grounded in real-world need, not just technical potential.

Why Automate Business Processes with HappyWired?

  • Digitise manual workflows and streamline multistep approvals

  • Automate repetitive tasks across systems using Microsoft Power Automate

  • Eliminate rekeying and reduce human error with structured, guided workflows

  • Connect legacy apps with modern systems through robotic process automation (RPA)

  • Apply AI to automate invoice processing, document handling, and email triage

  • Reuse automation components across departments and functions for scale

If your process involves Outlook, Excel, and hope - you’re overdue for automation

Contact us today to find out how we can help

Our Workflow Automation Tools

We use a wide range of Microsoft tools to deliver tailored business process automation, from low-code solutions in Power Platform to scalable, code-first builds using Azure services.

Microsoft Power Automate – Streamline Everyday Ops

  • Enables users to build flows that handle reminders, approvals, and updates

  • Reduces reliance on IT and empowers business teams to drive improvement

  • Increases consistency, speed, and visibility across daily operations

Microsoft Power Automate – Streamline Everyday Ops

Robotic Process Automation (RPA) – Legacy Without Limits

  • Emulates human activity in systems without APIs or connectors

  • Extends automation to legacy systems without needing a full rebuild

  • Unlocks quick wins while preserving existing investments

Robotic Process Automation (RPA) – Legacy Without Limits

AI-Driven Document Automation – Inbox to Action, Instantly

  • Extracts data from invoices, emails, and forms using Microsoft AI tools

  • Automates classification, routing, and task creation

  • Replaces inbox admin with structured, intelligent workflows

AI-Driven Document Automation – Inbox to Action, Instantly

Azure Logic Apps – Enterprise-Grade Integration at Scale

  • Connects cloud and on-premise apps using hundreds of prebuilt connectors

  • Enables automated workflows between departments and platforms

  • Scales easily with built-in governance and resilience

Azure Logic Apps – Enterprise-Grade Integration at Scale

Azure Functions – Lightweight Logic, Heavy Impact

  • Runs background tasks and processing without needing dedicated infrastructure

  • Keeps front-end apps responsive by offloading heavy lifting

  • Delivers reusable, modular automation logic for enterprise-grade solutions

Azure Functions – Lightweight Logic, Heavy Impact

Business Process Flows – Clarity from Start to Finish

  • Guides users through stage-based processes in Model-Driven Power Apps

  • Provides real-time visibility into where every task or case sits

  • Drives process standardisation without rigidity

Business Process Flows – Clarity from Start to Finish

How This Links Back to Business Consulting

All of our automation work is grounded in our consulting-first approach. Through ourBusiness Consulting services, we help organisations:

Define strategic priorities and measurable outcomes

Map current processes, risks, and automation opportunities

Create a roadmap from “as-is” to “to-be” - and deliver it with the right tools

Great processes should run themselves - with just a bit of help from us

Automation isn’t the first step. It’s the execution layer of great consulting. It’s how we turn strategic conversations into working solutions that reduce cost, improve consistency, and scale with your business.

Our latest work and insights

Ready to Start Your Business Process Automation Journey?

Let’s take one of your real-world processes and turn it into a proof of concept.